Our Best Price Promise

At Merch Kind, we believe eco-friendly, UK-made merchandise should also come with fair, transparent pricing. That’s why we offer our Best Price Promise, if you find the same product cheaper elsewhere, we’ll beat that price by 5%.

How It Works

If you find the same product, made to the same specifications, at a lower price from another UK supplier, we won't just match it, we’ll beat it by 5%.

Here’s how:

  1. Send us the competitor’s written quote.
  2. We’ll check it against your order details.
  3. If it qualifies, we’ll adjust your order and give you the best value guaranteed.

The Conditions

To keep things clear and fair, our Best Price Promise applies under the following conditions:

  • The competitor must be a UK-based company.
  • The comparison must be like-for-like (same product, size, finish, and order quantity).
  • The competitor’s price must be lower, including all taxes (including VAT), postage, and packing charges.
  • The product must be in stock and available for immediate purchase from the competitor.
  • No affiliate, promotional, voucher code, or media discounts to be used in conjunction.
  • Any other retailer’s price match promotion which offers an additional rebate, refund, or other benefit is excluded.
  • We must be able to verify the competitor’s lower price to our satisfaction before applying the 5% discount.
  • Quotes based on sales, special offers, or discounts are not eligible.

Your Kind Price Awaits

Send the competitor’s written quote along with your project details to hello@merchkind.com. Our team will verify the details and get back to you with your adjusted price.